Help center
How can we help?
Answers to the questions owners ask most, plus a step-by-step guide to connecting your own domain. Cannot find what you need? Email [email protected].
Connect your domain
Per-registrar DNS steps for GoDaddy, Namecheap, Cloudflare, Squarespace, and Google Domains, plus the www-versus-apex explainer and a concierge option.
Open guideCommon questions
How generation works, what edit tokens are, how publishing and SSL work, and how to delete your data.
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Check whether the application, generation, publishing, and billing are operating normally.
View statusCommon questions
How does generation work?
You connect your Google Business Profile and Saynovo reads your public business details - name, address, hours, services, photos, and reviews - then builds a finished, agency-quality website from them in about a minute. It is real code that we host and maintain for you, not a drag-and-drop template. Building from your Google profile is free; you only pay when you subscribe and publish on your own domain.
I do not have a Google Business Profile. Can I still build a site?
Yes. If you do not have a Google Business Profile yet (or you would rather not connect it), you can paste your business details in by hand and we build the same site from them. Start at the paste-in form below. Paste your details instead
What are edit tokens?
When you talk to your site to change it, each applied edit uses a small amount of metered usage we call edit tokens. Your subscription includes a monthly allowance; heavier months can use metered tokens on top. Reading your site, previewing, and undoing changes do not cost tokens - only applied edits do.
How does publishing and SSL work?
When you are happy with your site, you publish it on your own custom domain. Saynovo provisions and renews the SSL certificate for you, so your site is served securely over https with no setup on your part. The step-by-step domain setup, with instructions for every common registrar, is in the connect-your-domain guide below.
How do I delete my data?
You are in control. From your account settings you can disconnect your Google Business Profile (which revokes access and purges the data drawn from it) or delete your account and all of your data entirely. See the privacy policy for exactly what is removed and how quickly.
To manage or remove your data, go to your account settings, or read the full privacy policy for details on what we keep and for how long.
Still stuck?
We are happy to connect your domain for you, or walk through anything else on a call. Email [email protected] and we will take it from there.