- What is a contact form app?
- A contact form app is a form on your website that collects a visitor's name, contact details, and message, and delivers them to you as a lead. It replaces "email us at..." links and missed phone calls with a structured inquiry you can track and answer.
- How do I add a contact form to my website?
- On a Saynovo site the quote-request form is generated with your website - there is nothing to install. You adjust it by talking to your site ("rename the button to Get my free quote") or from the Automations app settings in your dashboard.
- Where do form submissions go?
- Your automations deliver them - to your inbox, to Zapier, or to any webhook you point them at - and every run is recorded in your Saynovo dashboard showing the visitor's name, email, optional phone, message, and the time it arrived. You never have to hunt through a personal email account for leads.
- How does the form stop spam?
- With an invisible honeypot field plus rate limiting - bots reveal themselves by filling a field humans never see, and rapid-fire submissions are throttled. Real customers never face a captcha puzzle.
- Can I change which fields the form asks for?
- You can toggle the phone field, and set the heading, button label, and consent text today - just say it to your site or use the app settings. Fully custom field builders (dropdowns, dates, checkboxes) are on the Saynovo roadmap.
- Does the contact form cost extra?
- No - the form is part of the AI Automations app, which is included with a paid Saynovo subscription. There is no per-form or per-submission fee.
- Is the contact form mobile-friendly?
- Yes. The form is built mobile-first - most local-service leads come from a phone - with large touch targets and autocomplete hints so name, email, and phone fill themselves from the visitor's keyboard suggestions.
- What is the consent checkbox for?
- It records that the visitor agreed to be contacted about their inquiry, which keeps your follow-up calls and emails clearly permission-based. You can reword the consent line to match how you operate.
- Contact form or booking app - which should I use?
- Use both, for different jobs: the booking app is for customers ready to put a time on the calendar, while the contact form catches everyone who has a question or wants a quote first. Most Saynovo service sites run the form for inquiries and booking for estimates.