- What is a contact form app?
- A contact form app is a form on your website that collects a visitor's name, contact details, and message, and delivers them to you as a lead. It replaces "email us at..." links and missed phone calls with a structured inquiry you can track and answer.
- How do I add a contact form to my website?
- On a Saynovo site you add the free Contact Form app from your dashboard and the form appears on your page, just above your contact details. You adjust it by talking to your site ("rename the button to Get my free quote") or from the Contact Form app settings.
- Where do form submissions go?
- Two places, always: your email, and the Enquiries list in your Saynovo dashboard showing the name, email, optional phone, message, and the time it arrived. You choose the address enquiries are emailed to. Add the AI Automations app and they can also flow to Zapier or any webhook you point them at.
- How does the form stop spam?
- With an invisible honeypot field plus rate limiting - bots reveal themselves by filling a field humans never see, and rapid-fire submissions are throttled. Real customers never face a captcha puzzle.
- Can I change which fields the form asks for?
- Yes. Say it to your site ("add a field asking for the roof age", "drop the phone field") or open the form fields drawer on the section, and set the heading, button label and consent text from the app settings.
- Does the contact form cost extra?
- No - the Contact Form app is free on every Saynovo plan. There is no per-form and no per-submission fee.
- Is the contact form mobile-friendly?
- Yes. The form is built mobile-first - most local-service leads come from a phone - with large touch targets and autocomplete hints so name, email, and phone fill themselves from the visitor's keyboard suggestions.
- What is the consent checkbox for?
- It records that the visitor agreed to be contacted about their inquiry, which keeps your follow-up calls and emails clearly permission-based. You can reword the consent line to match how you operate.
- Contact form or booking app - which should I use?
- Use both, for different jobs: the booking app is for customers ready to put a time on the calendar, while the contact form catches everyone who has a question or wants a quote first. Most Saynovo service sites run the form for inquiries and booking for estimates.