Help
Frequently Asked Questions
Everything you need to know about Saynovo. Can't find your answer? Visit the help center or contact us.
Getting Started
- What is Saynovo?
- Saynovo is an AI website platform for local service businesses. You connect your Google Business Profile, Saynovo AI generates a complete, agency-quality website in minutes, and you edit it by talking to it. Your site publishes on your own custom domain with SSL included.
- How does the talk-to-edit feature work?
- After your site is generated, type or say what you want changed in plain English: "change the headline to mention free estimates," "add a section about our 20 years of experience," or "make the services section show 6 services." The AI updates the site live. Most edits are instant.
- What does Saynovo import from my Google Business Profile?
- Business name, address, phone, hours, categories, photos, and customer reviews. This seeds your website accurately from the first generation with no manual data entry.
Pricing and Free Generation
- Is the first generation really free?
- Yes. Every new account gets one free website generation - via GBP import, a template, or from scratch. You can preview and edit before deciding to publish. Publishing on a Saynovo subdomain is also free.
- What does Saynovo cost after the free generation?
- Paid subscription tiers unlock custom domain publishing, additional AI edits, and premium apps. See saynovo.com/pricing for current plans.
Website Ownership and Domains
- Who owns the website Saynovo creates?
- Saynovo owns the code and hosts on our infrastructure. You own your business content (text, photos, information) and your domain name. You can export your content at any time. This model lets Saynovo maintain your site automatically - security patches, performance improvements, new features.
- What happens to my website if I cancel?
- Your site moves to the free plan. It stays live on a Saynovo subdomain. Custom domain publishing, AI edits, and premium apps are paused until you resubscribe. Content is preserved.
- How do I connect my own domain?
- From your dashboard, go to Settings > Domain. Enter your domain and Saynovo gives you the CNAME record to add at your registrar. DNS typically propagates in under an hour. See saynovo.com/help/connect-domain.
Industries
- What industries does Saynovo support?
- Saynovo is optimized for home services: roofing, HVAC, water damage and restoration, plumbing, electrical, painting, locksmith, moving, and general contracting. It also works for restaurants, cafes, bakeries, and any local business with a Google Business Profile.
- Does Saynovo work for roofing companies?
- Yes. Saynovo generates trade-specific content for roofers: storm damage, insurance claim assistance, roof inspections, and RoofingContractor schema.org markup. See saynovo.com/for-roofing.
- Does Saynovo work for HVAC companies?
- Yes. 24/7 emergency repair, heating and cooling services, maintenance plans, and HVACBusiness structured data. See saynovo.com/for-hvac.
- Does Saynovo work for water damage and restoration?
- Yes. Emergency response content, mold remediation, fire and smoke, insurance claim support, IICRC credentials. See saynovo.com/for-restoration.
Features and Technical
- How fast does my Saynovo website load?
- Saynovo sites are static HTML with optimized CSS and self-hosted fonts, served from a CDN with SSL. Most pages score 90+ on Google PageSpeed Insights. No page builder runtime JavaScript.
- Does Saynovo support multiple languages?
- Yes. The Translation app (Pro plan) translates your site into Spanish, Portuguese, French, and German with native URL paths and hreflang tags.
- Can customers book appointments through my Saynovo site?
- Yes. The Online Booking app lets customers schedule appointments directly on your site. Included in the Saynovo subscription.
- Does Saynovo show my Google reviews on my website?
- Yes. Reviews import from your GBP and stay fresh with automatic daily sync or manual refresh from your dashboard.
- Is Saynovo a no-code website builder like Wix or Squarespace?
- Saynovo is not a drag-and-drop builder. You describe changes in plain language and the AI makes them. The underlying site is real code (HTML/CSS), not a builder template - which is why it loads faster and ranks better on Google.
Still have questions? Visit the help center or send us a message.
Get started free