Answers from your real business data
The assistant is grounded in your actual website content - your services, hours, service area, and policies. It answers "do you work weekends?" with your weekend hours, not a canned deflection.
An AI Chat Widget That Answers Customers While You Work
An AI chat widget is a small chat bubble on your website where an AI assistant answers visitor questions about your services, hours, and service area in seconds - and collects the visitor's name and number as a lead when they are ready to talk to a human.
Click the chat bubble in the corner to open the demo conversation.
Every Saynovo site includes
Built on your real Google data Live free, your own domain when you upgrade Agency-quality, done for you Live in minutes Booking, chat and email built in Speaks 5 languages
What the AI chat widget does
Every conversation can become a lead
When a visitor is ready, the chat collects their name, phone or email, and what they need - and drops it into your dashboard. No more "we were chatting but they never called".
On duty at 9 p.m. on a Sunday
Most homeowners research contractors after work. The chat answers at any hour, so the visitor who cannot call right now still leaves their details instead of clicking to a competitor.
Honest when it should hand off
The assistant never invents prices or promises. For anything that needs a human - a quote, a diagnosis, a schedule change - it offers the lead form and tells the visitor your team will follow up.
Matches your site, never a foreign bubble
The launcher and panel inherit your site's theme colors and fonts. You choose the corner it sits in. It reads like part of your website, not a third-party plugin.
You control the spend
AI replies draw on your plan's AI edits allowance, and the chat degrades gracefully to lead capture when the allowance runs out - it never bills you open-endedly per conversation.
How it works
- 1
Turn on AI Live Chat
Enable the app from your Saynovo dashboard. The chat bubble appears on your published site immediately, already grounded in your business details.
- 2
Set the greeting and name
Give the assistant a name and a first message, choose the corner it lives in, and decide whether it should offer the lead form.
- 3
Say what you want changed say it
Tell your site: "move the chat to the bottom left", "change the greeting to mention emergency service". Done - no settings maze.
- 4
Collect answers and leads
Visitors get instant answers; the ones who need a human leave their details. Every captured lead lands in your dashboard with the conversation context.
What it looks like for your business
Restoration
Restoration: catch the 2 a.m. water damage lead
Water damage does not wait for business hours. When a panicked homeowner lands on your site at 2 a.m., the chat answers "do you handle flooded basements?", explains your emergency response, and captures their address and phone so your crew can call the moment you open - or sooner.
HVAC
HVAC: triage questions before they hit your phone
"Do you service heat pumps?" "What areas do you cover?" "Do you offer financing?" The assistant answers the routine 80% instantly from your site content, and turns the serious 20% - the no-heat-in-January callers - into leads with a phone number attached.
Restaurants
Restaurants: stop answering the same five questions
Hours, parking, reservations, dietary options, private events - the chat handles the questions your staff answers on the phone all day. Guests get an instant answer mid-decision, and event inquiries arrive as leads with contact details instead of missed calls.
What it costs
Included with the Publish plan
AI features draw on your plan's monthly AI edits allowance.
Your first website generation is free - no credit card. See current plans and prices.
Frequently asked questions
- What is an AI chat widget?
- An AI chat widget is a chat bubble on your website where an artificial-intelligence assistant answers visitor questions automatically. Unlike old rule-based chatbots with canned button flows, an AI assistant understands free-form questions and answers from your actual business information - and hands off to a lead form when a human should take over.
- How does the AI know about my business?
- It reads your website's own content - the services, hours, service area, and policies already on your Saynovo site. Because your site was generated from your Google Business Profile, the assistant is grounded in real, current facts about your business, not a script you have to write.
- Will the AI make things up or promise wrong prices?
- No - it is instructed never to invent prices, guarantees, or availability. For anything it cannot answer from your site's facts, it says so and offers to take the visitor's details so your team can follow up with the real answer.
- Does the chat widget capture leads?
- Yes. At any point the visitor can leave their name, phone or email, and a note - and the assistant proactively offers the form when a conversation needs a human. Captured leads appear in your Saynovo dashboard.
- How much does the AI chat widget cost?
- The chat widget is included with a paid Saynovo subscription; its AI replies draw on the same monthly AI edits allowance your plan already includes. There is no separate per-seat or per-conversation fee like Intercom-style tools.
- What happens if my AI allowance runs out?
- The chat degrades gracefully instead of breaking: it stops generating AI replies and switches to a friendly message plus the lead capture form, so visitors can still reach you. It never becomes a dead bubble or an open-ended bill.
- Can I control what the chat says first?
- Yes - you set the assistant's name and greeting, and you can change them anytime by talking to your site ("change the chat greeting to mention our 24/7 emergency line"). You also choose which corner of the page the bubble sits in.
- Do I need to write scripts or train the bot?
- No. There are no conversation flows to build and no training documents to upload. The assistant works from your live site content on day one, and improves automatically as your site's content improves.
- Is the demo on this page using real AI?
- No - the demo above uses scripted example replies so you can feel the experience instantly. On your published site, the assistant generates real answers from your own business information.
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Connect Google Business ProfileEvery sample on this page was generated by Saynovo - that is the proof we show.
Need more than a website later? The SyntroAI agency grows it into the software you need.